Key Fob Application

City of Jacksonville

Gas Key Fob User Agreement & Application


Keep a copy of this for your records. 

Use of the City of Jacksonville Gas Key Fob for use at Lake Jacksonville (“Key Fob”) constitutes your acknowledgment and acceptance of the terms of this Agreement. If you do not accept the terms of this Agreement, do not use the Key Fob.


  •  General
    • Subject to the terms of this Agreement, the City of Jacksonville (“City”) licenses to you the Key Fob. By using the Key Fob, you agree that the City can establish an account for your use at the City of Jacksonville gasoline pump located on the City of Jacksonville facilities or as otherwise agreed by the City of Jacksonville.
    • Use of your Key Fob on City of Jacksonville facilities constitutes your acceptance of the terms of this Agreement and any other terms and conditions related thereto.
    • Failure to comply with this Agreement may result in the suspension and/or termination of your account and your ability to use the Key Fob.
    • Failure to pay for charges to your account may result in additional penalties, fines, and fees, as provided by this Agreement or law up to and including the imposition of a lien on your leasehold property at Lake Jacksonville, to the extent permitted by law.
    • This Agreement shall be governed by the laws of the State of Texas. Venue shall be exclusive to Cherokee County, Texas.
    • If any part of this Agreement is held to be invalid or unenforceable, all other parts shall remain in full force and effect.
    • You cannot assign your rights or obligations under this Agreement.
  • Rates, Fees, & Charges
    • The applicable rates shall vary from time to time in accordance with the posted rate for the purchase of gasoline as it may change from time to time at the sole discretion of the City.
    • Applicable fees and/or charges are as follows:
      • Issuance of Key Fob    $25 per fob
      • Replacement of Defective Key Fob    No charge
      • Replacement of Lost/Stolen Key Fob    $20 per fob
      • Emailed on Demand Statement    No charge
      • Declined Credit Card Charge    $30
    • As an Account holder, you are responsible for all charges incurred from the use of your Key Fob, even if someone other than you uses the Key Fob that is assigned to your account.
    • Please contact the City of Jacksonville Finance Department to contest the imposition of a fee or charge. If a fee or charge is rescinded, your account will be credited the amount of the rescinded fee or charge.
  • Use of the Key Fob
    • Use of your Key Fob to purchase gasoline or other product as may be available from time to time from the City constitutes your acceptance of an automatic credit card draft to be set up in your Application for Gas Key Fob at Lake Jacksonville.
    • Such automatic credit card draft may not be immediate but should be reflected within 24-48 hours after your purchase of the product supplied.
    • In the event that the City is not able to process the automatic credit card draft for whatever reason, you will be billed the amount to your address you will provide in your application.
    • It is your responsibility to provide updated addresses as the City will deliver any statements to the last known address that the City has for you in accordance with the Application for Gas Key Fob at Lake Jacksonville or any supplements provided by you.
    • In the event any automatic debit is declined for whatever reason, use of your Key Fob will be suspended until the amounts charged have been paid. Any declined automatic draft shall be subject to interest at the lesser of the maximum rate allowed by law or 18% per annum.
    • In the event you fail to pay any declined automatic draft within 30 days after delivery by the City of a statement to your last known address in accordance with the records of the City of Jacksonville; the City of Jacksonville may assess any delinquent amounts owed as an addition to your annual lease fee on your lease of your lake lot or as a lien against your lot.
  • Damaged or Defective Key Fob
    • If your Key Fob is damaged or defective, you must notify the City of Jacksonville Finance Department at 903-339-3318 immediately.
  • Lost / Stolen Key Fob
    • If your Key Fob is lost or if your Key Fob or boat in which the Key Fob was located is stolen, you must call the City of Jacksonville Finance Department at 903-339-3318 immediately.
    • Until the City of Jacksonville Finance Department receives notice, you will be liable for any incurred charges that may be assessed to your credit card or bank account through automatic draft.
  • Updates
    • To update a credit card type and number, you must contact the City of Jacksonville Finance Department and keep the City of Jacksonville Finance Department up to date on any card issued after expiration of your present card or other changes in your account.
    • You are responsible for ensuring your account information (address, credit cards) are up-to-date and accurate. It is vital to ensure that your credit card number(s) and expiration date(s) are up to date and accurate.
    • If you fail to do so, your automatic draft will not process correctly and this may result in the imposition of fees and charges as provided herein.
  • Statements
    • You can obtain a statement on demand for your account detailing the transactions and other charges posted during the requested time period.
    • Statements can be generated by contacting the City of Jacksonville Finance Department at 903-339-3318.
  • Termination of Agreement
    • The City may terminate this Agreement at any time.
    • Upon termination, any remaining amounts owed by you must be paid.
  • Miscellaneous Provisions
    • The Key Fob shall remain the property of City at all times.
    • You will be responsible for any insufficient funds fee assessed by your bank.
  • Non-Disclosure
    • Account information will not be disclosed to third parties without your consent except as permitted by law and the policies of the City 

​​​​​​​If you have any questions about this Agreement or the City of Jacksonville program at Lake Jacksonville, you may call the City of Jacksonville Finance Department at 903-339-3318.